He also discusses this week's National Automotive Service Professionals Week. Consumers benefit because many shops are celebrating the week by holding customer-focused events like free baby-seat clinics.
ASE continues to build value into its certifications and offer new ways to deliver training, he says in his interview. Certification is crucial because auto specialists today must have both topnotch electronic and computer skills as well as mechanical know-how to service today's high-tech vehicles.
Ask your repair shop if it is certified, Molla advises.
This is the latest of "Topics in Ten," a monthly podcast that brings opinions and ideas to the collision repair industry.
ASE, a nonprofit, was established in 1972. Its mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
About 400,000 professionals hold ASE certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.