Typical reasons for a denial because of incomplete information are that the applicant did not:
- Provide proof that the damaged property was the primary residence at the time of the disaster;
- Provide evidence of identity;
- Provide documentation of the disaster damage;
- Provide proof of ownership of the damaged property;
- Sign documents.
Other reasons FEMA might send a denial letter that may be appealed are that the damages and losses are covered by insurance; that the applicant has not completed and returned the U.S. Small Business Administration (SBA) loan application; or that the damages were too small to qualify for assistance. If an applicant receives an award but believes the amount to be too low, an appeal for a higher award can be submitted with documentation to support the increased cost. Appeals must be made within 60 days of a denial letter. Applicants or someone they designate to act on their behalf must explain in writing why they believe the initial response was wrong and provide any new or additional information and documents that support the appeal.
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