BillingCenter will deploy direct bill functionality to automate policy renewal billing and agency bill functionality to better manage agent commissions. BillingCenter will replace TWIA'€™s existing billing capabilities which are currently provided by the companyĆ¢€™s policy administration system.
BillingCenter will enable TWIA to:
- Streamline renewal billing;
- Reduce development expenses associated with direct billing;
- Readily configure system changes with in-house IT staff;
- Better manage agent commissions;
- Enhance customer service for policyholders and agents; and
- Meet its board mandated technology vision.
1 comment:
As of September 2011 the roll-out of Guidewire BillingCenter is not complete.
The product is ok, but upgrades cause total loss of all customization and Guidewire support has been useless.
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