Agents will be able to use Main Street Station for Personal Lines 24/7 to quote new policies, as well as change policies, add endorsements and execute cancellations for their customers who have policies written with one of Main Street America’s operating companies, including NGM Insurance Company, Old Dominion Insurance Company and Main Street America Assurance Company.
In Maine and Virginia, agents are using the system for homeowners and private passenger automobile insurance. In Georgia, it is just being used for private passenger auto but homeowners will follow soon.
“Underwriting is automated, so in most cases, our agent-customers will receive immediate decisions on their new business submissions,” said Bonny Parker, Main Street America’s vice president of personal lines. “Policies can then be viewed right away and are available for downloading the following business day. Our customers will be able to view and print all policy documentation, including identification cards and premium receipts at the time of binding.”
Another important feature of the new system is its premium summary page, which enables agents to make edits on the fly, trying different quote variations to assess the impact on premium.
Further, Main Street Station for Personal Lines will download policy information to the major agency management systems, saving agents duplicate data entry.
Main Street Station for Personal Lines will be launched in additional states throughout 2009.
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