The Main Street America Group Using Guidewire

Guidewire Software®, a global provider of solutions to property and casualty insurers, announced that The Main Street America Group, a super regional property and casualty carrier, has fully completed its deployment of Guidewire ClaimCenter® for all its lines of business.

ClaimCenter completely replaces Main Street America’s three legacy claims systems. This milestone marks the first of several core system replacements at Main Street America and is the culmination of a three-year phased deployment effort.

Like most insurers, Main Street America was using a variety of systems of various ages to meet its claims handling needs. The company reportedly recognized the numerous benefits and sustainable competitive advantage modern technology systems could provide and committed to modernizing its core claims system.

Facing system replacement and internal build challenges in the ensuing years, Main Street America selected Guidewire ClaimCenter as its system of choice in mid-2005. Main Street America has since been focused on its replacement project, methodically deploying ClaimCenter for successive lines of business in 2006 and 2007, with the final line of business moving into production during February 2008.

This ClaimCenter project deployed as planned and on-budget and included 26 integration points to key Main Street America systems, including several policy administration systems, check disbursement, statistics engine, accounting systems, the company’s data warehouse and to relevant external systems.

ClaimCenter provides Main Street America with a more streamlined and flexible claim processing environment, the ability to provide enhanced policyholder services, and improved operational efficiencies that will reportedly lead to reduced claim loss expenses and positively impact the carrier’s combined ratio.

Guidewire ClaimCenter is a leading end-to-end claims system for property and casualty insurance companies. ClaimCenter’s flexible business rules enable claims organizations to optimize and monitor the claims process. Claims executives can define, enforce, and continually refine their preferred claim handling practices. In addition, a modern technology architecture, providing 100% web client, and web services interface enable lower total cost of ownership in any environment.