Tuesday, April 29, 2008

Chubb Captures '08 Claims Management Quality Award

The Chubb Group of Insurance Companies has received a 2008 Claims Management Quality Award from Greenwich Associates, an international research-based consulting firm in institutional financial services.

The award is based on a study of 714 risk managers that concluded that an insurance company's claim management process is a significant determinant of customer satisfaction and loyalty.

Member insurers of the Chubb Group of Insurance Companies form a multi-billion dollar organization providing property and casualty insurance for personal and commercial customers through 8,500 independent agents and brokers worldwide. Chubb's global network includes branches and affiliates throughout North America, Europe, Latin America, Asia and Australia.

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