"The last thing fire evacuees should have to worry about is how to pay for their hotel stays, extra food and other additional living expenses," said Poizner. "Many homeowners insurance policies cover some additional living expenses due to mandatory evacuations. Evacuees should check their policies as soon as possible, and if they have any insurance questions, they should call my Department at 800-927-HELP."
Many residential homeowners insurance policies cover what is known as ALE, or additional living expenses. This permits homeowners to maintain their normal standard of living by covering the increased living expenses incurred as a result of damage caused by the fire or a mandatory evacuation. ALE coverage typically includes extra food costs, increased housing costs, furniture rental, relocation and storage costs, telephone installation and extra transportation costs to and from school or work.