ACE USA Notes Enhanced Web Site

ACE USA, the U.S.-based retail operating division of the ACE Group of Companies, announced the launch of www.aceusa.com, its interactive Web site for agents, brokers and customers. The newly-enhanced site has been redesigned to provide intuitive navigation and quick access to ACE USA’s more than 170 products and services.

Visitors to the site will find a comprehensive overview of the company’s broad array of products and services organized by product category and by type of exposure, as well as a searchable directory of ACE USA’s 18 field offices and more than 1100 underwriters and staff in the U.S. This portal is part of ACE USA’s overall strategy to provide locally-based access to its network of insurance and risk management expertise and makes it easier to do business with ACE.

“ACE is a committed and flexible business partner and seeks to demonstrate our relevance to brokers and customers by efficiently connecting them to specific risk management solutions. With this in mind, we reconfigured our Web site to provide a more welcoming and user-friendly experience for brokers and customers, enabling them to more readily communicate with our people, learn more about our products and access useful information,” said Christopher Maleno, president, ACE USA Regional Operations. “This portal is an integral part of our overall customer segmentation strategy. It provides a key touch point to access ACE’s suite of core and specialty property & casualty products for companies of any size, regardless of whether their exposures are solely domestic, outside the U.S. or global in nature, and includes several efficient automated quote-to bind underwriting platforms.”

ACE USA plans to add more features and enhancements to the site in the coming months based on ongoing feedback and input from clients and distribution partners.