This edition's Quarterly Feature, "5 Trends That Will Change Our Industry," by Mitchell's Vice President of Industry Relations, Greg Horn, provides a candid look at how current movements in the collision repair industry such as the transition to waterborne paints, shift towards light-weight construction materials, and advances in vehicle safety equipment, among several others, will affect the future of the industry. The feature also focuses on better understanding performance through the use of data, which is increasingly used by collision repair industries and insurance claims organizations to improve business operations.
"Right now, the collision repair industry is undergoing some of the most significant changes since the introduction of unibody vehicle production," said Horn. "The key trends discussed in-depth in the latest Mitchell ITR will significantly change the time, training and tools costs of repairers and carriers, compelling the industry to alter production schedules and risk assessments in order to profitably grow their businesses."
Added Horn, "The collision repair industry can adjust and ease into these changes by staying informed about proper repair techniques and procedures, in addition to becoming educated about how these changes will impact every part of the claims process."
Complete content is available in the latest Industry Trends Report, which may be downloaded in PDF format by visiting www.mitchell.com.
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